Privacy Policy
Overview
At Glepx, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, share, and safeguard your information when you visit our website and use our services. By using Glepx’s website or services, you consent to the practices described in this policy.
Information We Collect
We may collect the following types of information:
- Personal Information: Includes your name, email address, postal address, phone number, and payment information when you make a purchase or create an account.
- Usage Data: Information on how you interact with our website, including pages visited, products viewed, and time spent on the site.
- Device Information: Your IP address, browser type, operating system, and other technical details.
- Communication Data: If you contact us directly, we may receive additional information such as the contents of your message and any attachments.
How We Use Your Information
We use the collected information for various purposes, including:
- Processing and Fulfilling Orders: To complete transactions and deliver products or services you’ve requested.
- Providing Customer Support: To respond to your inquiries and assist you with any issues.
- Improving Our Website and Services: To enhance user experience, optimize website performance, and develop new features.
- Sending Promotional Offers and Updates: With your consent, to inform you about promotions, new products, and updates.
- Analyzing Usage Patterns and Trends: To understand how users interact with our website and services for continuous improvement.
- Preventing Fraud and Ensuring Security: To protect against unauthorized access, data breaches, and other security threats.
Cookies
Glepx uses cookies and similar technologies to enhance your browsing experience and collect usage data. Cookies help us understand user preferences and improve site functionality. You can manage your cookie preferences through your browser settings. For more information, please refer to our Cookie Policy.
Third-Party Services
We may use third-party services for analytics, payment processing, and advertising. These service providers have their own privacy policies, and we encourage you to review them:
Data Protection Rights
Under applicable data protection laws, you have the following rights:
- Access and Receive a Copy of Your Personal Data
- Rectify Inaccurate or Incomplete Data
- Request Erasure of Your Personal Data
- Object to or Restrict the Processing of Your Data
- Data Portability
To exercise these rights, please contact us using the information provided below.
Marketing Communications
You can opt-out of receiving marketing communications from us at any time by clicking the “unsubscribe” link in our emails or contacting us directly. Please note that you may still receive transactional or service-related communications even if you opt-out of marketing communications.
Children’s Privacy
Glepx does not knowingly collect or solicit personal information from anyone under the age of 13. If you believe we have collected personal information from a child under 13, please contact us immediately.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
International Data Transfers
Your information, including personal data, may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. We take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
Got questions? We’d love to hear from you! Feel free to reach out to us at:
Email: contact@glepx.com
Phone: (04) 8990 6873
Address: 1/51 Sturt St, Townsville, QLD 4810, Australia
Customer service opening hours:
Monday to Friday: 8am to 6pm AEST
Saturday to Sunday: 10am to 4pm AEST